Privacy policy

Last updated: December 23, 2025

At COLFUN, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website, use our services, or otherwise interact with us (collectively, the “Services”).

COLFUN operates this store and website to provide you with a curated and secure shopping experience. Our store is powered by Shopify, which enables us to deliver the Services to you. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

By accessing or using any of our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we use the term “personal information”, we mean information that identifies, relates to, describes, or can reasonably be linked to you. This does not include information that is anonymized or de-identified.

Depending on how you interact with our Services and where you live, we may collect the following categories of personal information:

  • Contact Information: name, billing address, shipping address, phone number, email address

  • Payment Information: payment method, transaction details, payment confirmation (payment card details are processed securely by our payment providers)

  • Account Information: username, password, preferences, and settings

  • Transaction Information: products viewed, added to cart or wishlist, purchased, returned, or exchanged

  • Communications: information you provide when contacting customer support

  • Device & Technical Information: IP address, browser type, device identifiers, network information

  • Usage Information: interactions with our website and Services

We do not collect or process medical data intended for diagnosis or treatment. Any wellness or activity-related data associated with our products is used solely to provide functionality and improve user experience.

Sources of Personal Information

We may collect personal information from:

  • You directly, when you place an order, create an account, or contact us

  • Automatically, through cookies and similar technologies when you use our Services

  • Service providers, who process data on our behalf

  • Business partners or third parties, where permitted by law

How We Use Your Personal Information

We use your personal information to:

Provide and Improve Our Services

  • Process payments and fulfill orders

  • Manage accounts, returns, and exchanges

  • Arrange shipping and delivery

  • Personalize your shopping experience

Marketing & Advertising

  • Send promotional emails or messages (you can unsubscribe anytime)

  • Show relevant ads based on your interactions with our store

Security & Fraud Prevention

  • Protect accounts, payments, and transactions

  • Detect and prevent fraudulent or unauthorized activity

Communication & Support

  • Respond to inquiries and provide customer support

  • Maintain our relationship with you

Legal & Compliance

  • Comply with applicable laws and regulations

  • Enforce our policies and protect our rights

How We Share Personal Information

We may share personal information in the following situations:

  • With Shopify and trusted service providers (payment processing, analytics, fulfillment, customer support)

  • With marketing and advertising partners, in accordance with their privacy policies

  • When you request or consent to such sharing

  • With affiliates within our corporate group

  • In connection with business transactions or legal obligations

Depending on your location, you may have the right to opt out of certain types of data sharing for targeted advertising.

Relationship with Shopify

Our store is hosted on Shopify. Shopify collects and processes personal information to provide and improve the Services. Your information may be transferred to and processed in countries other than your own.

Shopify may use aggregated data from interactions with our store and other merchants to provide enhanced features. In such cases, Shopify is responsible for processing your personal information related to those features.

To learn more, please visit the Shopify Consumer Privacy Policy:
https://privacy.shopify.com/en

Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

Data Security & Retention

We take reasonable measures to protect your personal information. However, no method of transmission or storage is 100% secure.

We retain personal information only as long as necessary to:

  • Provide our Services

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

Your Rights & Choices

Depending on where you live, you may have the right to:

  • Access or request a copy of your personal information

  • Request correction or deletion of your personal information

  • Request data portability

  • Opt out of targeted advertising or data sharing

  • Withdraw consent where processing is based on consent

You may also manage marketing preferences by using the unsubscribe link in our emails.

To exercise your rights, please contact us at support@colfun.com.

We will not discriminate against you for exercising your privacy rights.

International Data Transfers

Your information may be transferred to and processed in countries outside your place of residence. Where required, we rely on appropriate legal safeguards such as Standard Contractual Clauses.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us:

Email: support@colfun.com
Business: COLFUN OFFICAL

For the purposes of applicable data protection laws, COLFUN acts as the data controller of your personal information.